Horrible experience. I’ve been coming here for YEARS. Never had a problem until today. I came into the store to buy more hair supplies like I usually do and unfortunately one of the dry shampoos I bought last time did not work when I tried to use it at home (nothing came out). When I was paying at the cashier I showed them the dry shampoo spray bottle and asked for an exchange. The boy cashier said the bottle feels “lighter” and claimed I used the bottle and tried returning it. I said that could not be because nothing comes out, he kept claiming I might of used it and it stopped in the middle and they won’t take it back. Which if it was even the case, the store should exchange it as the product WAS NOT CONSUMED. I’ve spent THOUSANDSSSS of dollars here. Why would I lie about a $30 bottle? Clearly didn’t bother to check the account before assuming as I do not need to steal $30 from a store I come back quite often. Taking myself somewhere else DISGRACE. Claiming customers steal from them??? LOW I left everything there INCLUDING the supposed “used dry shampoo” in disbelief that I was called basically a thief. BEWARE, they may put it back and claim it’s on you!!! Not a store that should be part of this community of HONEST PEOPLE